The UK Material Handling Association (“UKMHA”, “we”, “us” or “our”) is committed to safeguarding and protecting the privacy of our members, customers, website visitors and other individuals who interact with us. This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site.
Effective Date:Â 24/07/2026
Last Updated:Â 24/07/2026
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations or website functionality. We encourage you to review this Policy periodically.
Data controller
UK Material Handling Association (UKMHA) is the data controller responsible for your personal data.
Contact details:
Email: [email protected]
Telephone: Â 01635 277577Â
Address: Unit G1a Beauchamp Business Park, Wistow Road, Kibworth LE8 0YE
Legal Basis for Processing Your Information
At UKMHA we process your personal data on one or more of the following lawful bases:
Your consent.
The performance of a contract with you.
Compliance with a legal obligation.
Our legitimate interests, provided these do not override your rights and freedoms.
Information We Collect
In running and maintaining our website we may collect and process the following data about you:
- Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
- Information that you choose to provide to us. For example, when you register for information or make a purchase.
- Information that you provide when you communicate with us by any means.
Use of Cookies
Our website uses cookies and similar technologies to distinguish you from other users, improve website functionality and analyse website traffic.
Cookies may collect information such as:
IP address
Browser type
Device information
Pages visited
Website usage data
Where we are required to do so by law, we will seek your consent before placing non-essential cookies on your device.
You can manage your cookie preferences through our cookie banner and via your browser settings.
Personal Data We Collect
Depending on how you interact with us, we may collect:
- Name
- Job title
- Company name
- Postal address
- Email address
- Telephone number
- Payment information
- Membership information
- Training or event registration details
- Communications with us
- Technical information such as IP address and browser type
Use of Your Information
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
- To provide information to you that you request from us relating to our products or services.
- To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
- To inform you of any changes to our website, services or products.
If you have previously purchased services from us we may provide to you details of similar services, or other services, that you may be interested in. Where your consent has been provided in advance, we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.
Storing Your Personal Data
Where we transfer personal data outside the UK, we will ensure appropriate safeguards are in place in accordance with UK data protection law. These safeguards may include:
- UK International Data Transfer Agreements (IDTAs)
- Adequacy regulations
- Approved contractual safeguards
Unfortunately, the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. Whilst no method of transmission over the internet can be guaranteed as completely secure, we take reasonable steps to protect information submitted through our website.
How Long We Keep Your Information
We retain personal data only for as long as necessary for the purposes for which it was collected.
For example:
- Membership records may be retained whilst membership remains active and for a period thereafter.
- Financial records may be retained for up to seven years to comply with tax and accounting requirements.
- Marketing preferences will be retained until consent is withdrawn or the individual opts out.
Disclosing Your Information
We may share personal data with:
- Professional advisers.
- Payment processors.
- IT service providers and website hosting providers.
- Training and event delivery partners.
- Regulatory or government authorities where required by law.
- Auditors and insurers.
All third-party suppliers are required to process personal data securely and only in accordance with our instructions.
Third Party Links
We do not sell or rent personal data to third parties. Where we share personal data with trusted service providers or business partners, we do so only for legitimate business purposes and under appropriate contractual safeguards.
Access to Information
In accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 you have the right to access any information that we hold relating to you. You will not usually be required to pay a fee to exercise your rights. However, we may charge a reasonable fee or refuse a request where it is manifestly unfounded, excessive or repetitive, as permitted by applicable data protection law.
Your Rights
Under UK GDPR you have the right to:
- Access your personal data.
- Request correction of inaccurate information.
- Request deletion of your personal data.
- Restrict processing of your personal data.
- Object to processing.
- Request data portability where applicable.
- Withdraw consent at any time where processing is based on consent.
- Lodge a complaint with the Information Commissioner’s Office (ICO).
Complaints
If you are unhappy with how we process your personal data, please contact us first so that we can try to resolve your concerns.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk/
Contacting Us
Please do not hesitate to contact us regarding any matter relating to this Privacy Policy.